Privacy Policy
Who we are
Funcpac ([legal entity name], [registered address]) supplies vacuum packaging materials — vacuum bags, films and rolls, cooking bags and compostable bags — to trade buyers worldwide. This policy explains what we do with the information you send us through funcpac.com.
What we collect
When you send an inquiry or request samples, we collect what you enter: your name, email address, country, the product you are packaging, and any optional details such as your sealing machine, target quantity, printing requirements, message or attached file. We also record which page the inquiry came from.
This website does not take payment details and does not sell products online.
Why we use it
To answer your inquiry and recommend a specification, to prepare samples and quotations, to fulfil orders, and to keep the records required by tax and export law. Where the GDPR applies, our legal basis is your request for a quotation (steps taken before a contract), performance of a contract, and our legitimate interest in answering business inquiries.
Who we share it with
We do not sell your data. We share it only with the service providers that help us operate — website hosting, email, and the courier when you ask for samples — and with our manufacturing partner when a quotation needs their production input. They may use it only for that purpose.
Your information may be processed outside your own country, including in China, where our team and manufacturing partner are located.
How long we keep it
An inquiry that does not lead to an order is kept for 24 months so the conversation can be picked up if you return. Records tied to an order are kept for as long as tax and export regulations require.
Your rights
You may ask us for a copy of your data, correct it, delete it, restrict or object to its use, or withdraw consent at any time by writing to [email]. We reply within 30 days. If you are in the EU or UK you may also complain to your local data protection authority; California residents may request disclosure or deletion, and we will not discriminate against you for doing so.
Cookies
This site sets only the cookies needed for it to function. We do not use advertising cookies. If we introduce analytics or marketing cookies, we will update this page and ask for your consent first where the law requires it.
Security
Access to inquiry data is limited to the staff who prepare quotations. No transmission over the internet is completely secure, so please do not send confidential designs or payment information through the form.
Changes
When this policy changes, we update the date below. Last updated: [date].
Contact
[Legal entity name], [registered address]. Email: [email].